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Job Summary

The Benefits Specialist plays a key role in the administration of the City’s benefits and wellness programs and initiatives.

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Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.  Other duties may be required and assigned.

·        Partners with the Benefits & Wellness Manger to administer the city’s benefits including group health, dental, vision, flexible spending, life insurance, EAP, workplace clinic and 457(b) deferred compensation.

·        Implements wellness initiatives and programming and coordinates logistics.

·        Ensures accuracy of employee and retiree benefit records.  Conducts audits, reconciles vendor invoices, generates reports and analyzes data.

·        Supports benefits enrollment initiatives, including annual open enrollment, new hire enrollment, qualifying life events and retirement. 

·        Assists with development of communication and education materials related to the city’s benefit and wellness offerings such as benefits guides, enrollment instructions, benefit highlights, training materials and program marketing.

·        Performs as subject matter expert regarding benefits and provide benefits education, information and assists in resolving issues

·        Supports compliance initiatives, policies, notices and reporting.  Stays current on federal, state and local regulations impacting employee benefits.

·        Implements various HR processes and systems related to benefits administration.

·        Provides support on other Human Resources functions and projects as necessary.

Minimum Education Qualifications

Education and/or Experience Requirements:

·        Bachelor’s Degree in Human Resources or related field required.

·        Three to five years of Human Resources experience in a medium to large size organization with strong benefits experience.

·        Strong organizational, communication, and interpersonal skills.

·        Proficiency in Microsoft Word, Excel, and Outlook.

Licenses, Certifications, and Other Requirements:

·        Prior to hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. 

·        PHR/SPHR Certification or SHRM-CP/SHRM-SCP Certification preferred.

Minimum Knowledge, Skills, and Abilities Qualifications

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

• •       Understanding of benefit laws and regulations, including ACA, HIPAA and COBRA.
• •       Ability to maintain high level of professionalism, confidentiality and customer service. 

•       Strong analytic and problem-solving skills and high attention to detail.

•       Ability to build strong professional relationships with leadership, supervisors, employees and vendors.

•       Ability to prioritize multiple tasks with competing deadlines.

•       Strong professional communication and interpersonal skills.

•       Technical proficiency in relevant applications such as MS Office (Word, Excel, Outlook), as well as HR related databases and reporting programs. 

•       Commitment to continuous process improvement.

In evaluating candidates for this position, The City of Wauwatosa may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, twist and reach. The employee is frequently required to use hands to finger, handle, or feel. The employee is also regularly required to talk and hear, in person, in meetings and by telephone. They will need to interact with city management, employees, other governmental officials, contractors, vendors, employees and the public; read and interpret data, information and documents; analyze and solve problems. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. The employee must be able to safely lift and carry up to 10 pounds occasionally.

Work Environment

The noise level in the work environment is usually quiet. An employee in this class generally works in a standard office environment with exposure to individuals who may be agitated, angry, or highly emotional.

The employee must have the ability to work at different City locations on occasion.

EOE / ADA Statement

The City of Wauwatosa is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The City of Wauwatosa will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time.  The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.

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